Contact us

CONTACT US

If you have questions or need assistance regarding an order, payment, shipping, delivery, return, refund, or product-related issue, we suggest checking our FAQ page first, where many frequently asked questions may already be addressed.

If you require further assistance, our customer support team is available to help.

You can reach us using the contact details below:

Brand Name:
caliivon

Legal Company Name:
Ningbo Beilun Dianshangbao Network Technology Co., Ltd.

Business Address:
1st Floor-2, Storefront No. 524 Gaofeng Road, Xinqi Subdistrict, Beilun District, Ningbo, Zhejiang Province, China

Customer Support Email:
service@caliivon.com

Business Phone:
+86 574 8680 3309

For questions related to an existing order, please include your order number and the email address used at checkout. Providing this information allows our customer support team to identify your order more quickly and assist you more efficiently.

We aim to review and respond to customer inquiries within a reasonable timeframe during normal business operations.

Ningbo Beilun Dianshangbao Network Technology Co., Ltd., operating under the brand name caliivon, manages this website and provides customer support for purchases made through the Site.